Booking Terms and Conditions

Once purchased, tickets cannot be exchanged or refunded.
The Kilkenny Arts Festival is not responsible for lost or damaged tickets. Ticket holders are responsible for care of their ticket(s) after purchase.
Admission to show/venue by full ticket only.
We would advise audience members to arrive at the venue at least 15 minutes before published starting time.
Late entry to some events will not be permitted. We regret that late entry to some events can only be accommodated where it will not cause disruption for performances, artists or the experience of other patrons.
No re-admission unless by prior arrangement.
The Kilkenny Arts Festival reserves the right to refuse admission.
Recording equipment of any kind is strictly prohibited in venues, and no recording or filming of any show or venue is permitted. Mobile phones must be turned off.
The Kilkenny Arts Festival reserves the right to cancel any show/performance without prior notice and without being liable to pay any individual or organisation any compensation or damage other than a refund of the face value of the ticket(s) held by the individual or organisation for any cancelled performance.
The right is reserved to add, withdraw or substitute artists and to vary advertised programme as necessary.
Ticket holders assume all risk of injury and all responsibility for property loss, destruction or theft and release the promoters, performers, sponsors, ticket outlets, venues and their employees from any liability thereafter.
The Kilkenny Arts Festival bears no responsibility whatsoever and is exempt from any liability whatsoever for tickets which have not been purchased directly from the Kilkenny Arts Festival for admission to the relevant show/venue.
These terms and conditions do not affect your statutory rights.


Gift voucher Terms and Conditions

Gift vouchers are valid for 12 months from the date of purchase, which is printed on the Gift Voucher.
Gift vouchers cannot be exchanged for cash.